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Tag: Business

Strategies to Reduce Customer Churn

Here you can find seven strategies that can help you reduce customer churn in your business. Churn is not something anyone likes to have and we are here to help you decrease it as much as possible.

What’s a Good Retention Rate?

Retention refers to the ability of a company or a product to retain its customers or users over a time period, and can be calculated with a couple of formulas. But, how do we know that our retention rate is a good number or not?