Apps, app 04 of 04
Convi: an AI helpdesk, chatbot and shopping assistant for Shopify stores.
Visit Convi Convi on the Shopify App Store
- Listed as
- Convi: AI Helpdesk & Chatbot
- Launched
- June 20251
- Credential
- Built for Shopify
Printed from 13 reviews on the Shopify App Store, one dot each. Rated 5.0 out of 51. Drawing: its own mark, printed pale, with a seed on its violet piece for each review.
Convi · its own mark, printed pale · from its reviews as listed 22 Oct 2026
What it does
Convi answers shoppers from the store’s own catalogue, policies and live order data, in the shopper’s language. It checks who is asking before it changes an order, and hands off to a person, with a summary, when it should.
- Answers from the store’s own catalogue, policies and live order data
- Replies in the shopper’s language, across chat, email, WhatsApp, Instagram and Messenger
- Checks a shopper’s identity before changing an order
- Hands off to a person, with a summary
From the Convi team
Some of the stores that use Convi
Each of these stores uses Convi on Shopify. Names and logos belong to their owners.
Fig. 04 · How it works
The answered question
Convi answers a shopper’s question from the store’s own catalogue, policies and live order data. When it should, it hands the conversation to a person, with a summary.
1 Rating, review count and launch month as listed on the Shopify App Store, checked 22 October 2026. Back to the print